January 25, 2024

Secondary Review Requests for Fraud Termination

You can now appeal a company’s fraud termination in Console, streamlining a process which was previously only available through one-off support ticket requests. When a company has been terminated due to fraud, you’ll see a ‘Request Secondary Review’ button surfaced in Console, which will prompt you to provide as much additional context about the company as possible. You will also be able to upload additional documentation via the ‘Company Actions’ tab.