Changelog

January 25, 2024

New Georgia G-4 Withholding Form

The Georgia Department of Revenue (DOR) has updated Form G-4, State of Georgia Employee’s Withholding Allowance Certificate. Employees will be required to provide this new form, and will have an onboard status of Needs Attention until doing so. If an employee fails to fill out the new Georgia Form G-4, a default calculation will be used. This new form will be available in Console and Onboard by January 26th, 2024.

January 25, 2024

Secondary Review Requests for Fraud Termination

You can now appeal a company’s fraud termination in Console, streamlining a process which was previously only available through one-off support ticket requests. When a company has been terminated due to fraud, you’ll see a ‘Request Secondary Review’ button surfaced in Console, which will prompt you to provide as much additional context about the company as possible. You will also be able to upload additional documentation via the ‘Company Actions’ tab.

January 25, 2024

Introducing 2% Shareholder Validation

We’ve added a new set of validations to help ensure accurate payroll calculation and processing for all 2% shareholders in our system. Individuals who hold more than 2% of outstanding stock of a corporation are not permitted to receive pre-tax benefits such as Section 125 medical benefits (see here), and need to be designated as such via a company-defined attribute. The new set of validations reduce the need for corrections and will include:

  • Employees can only be marked as 2% shareholders with an effective start date at the beginning of a calendar year
  • Employees that have an active pre-tax health benefit associated with them cannot be marked as a 2% shareholder unless their pre-tax health benefits are either deleted or ended before their effective start date as a 2% shareholder
  • When uploading historical payrolls, 2% shareholder earnings cannot be created for employees that are not 2% shareholders

January 25, 2024

New South Carolina and West Virginia Setup Parameters

As of the first quarter of 2024, all employers in South Carolina and West Virginia will be required to report Standard Occupational Classification (SOC) codes for all employees. More information about SOC Codes can be found from the agencies’ websites (e.g., Occucoder). In addition, West Virginia is requiring employers to provide the County Name associated with the primary work location of all employees.

These new setup parameters will be available for employers by January 26th, 2024, and the onboard status for affected employees will be updated to Needs Attention. Employers will have until March 31st, 2024, to update all new parameters and ensure timely unemployment filing.

January 18, 2024

New Iowa W-4 Withholding Form

The Iowa Department of Revenue (DOR) has updated Form W-4, Iowa Employee Withholding Allowance Certificate. The new form has updated the filing status and now requires the employee to provide an allowance amount instead of the number of allowances. If an employee fails to fill out the new Iowa W-4 form, the agency has provided a default calculation. The new form will be available in Console and Onboard by January 19th, 2024.

January 18, 2024

New Montana MW-4 Withholding Form

The Montana Department of Revenue (DOR) has updated Form MW-4, Montana Employee ‘s Withholding and Exemption Certificate. The new form will now request a filing status along with options to indicate multiple jobs.  The agency is requiring a new form to be completed by all applicable employees. If an employee fails to fill out the new MW-4 form, the tax will be withheld as if the employee is single. The new form will be available in Console and Onboard by January 19th, 2024

January 18, 2024

Simplifying our $100k Federal Tax Liability Wire Requirement Policy

We are making it easier for employers to navigate our wire policy when exceeding $100k in federal tax liability. Starting today, companies on accelerated payroll processing periods do not have to wire funds anymore, and only companies on 4-day processing periods with a pay date less than 4 days away will fall under this policy. We have updated our Help Center article to reflect this change.

January 18, 2024

Introducing our newly revamped Help Center

We updated the look and feel of our Help Center (formerly “Knowledgebase”), so it’s easier to find and digest information. Added categories will help to meet you where you are on your payroll journey: Getting Started, Payroll Fundamentals, Support, Running Payroll, Filing Taxes, and Moving Money. Key highlights include a newly added FAQ page and Check Glossary and direct links to our API Guides and Release Notes. 

If you have any articles bookmarked, you may find the links to those articles broken. You can easily find them again using our Search feature on the top of each page and create a new bookmark link. We are continuing to update our Help Center regularly to make sure it remains a great resource for understanding payroll and resolving issues.

January 11, 2024

Filter payrolls by `status` in the API

You can now filter payrolls by their status in the Payroll API by passing in the `status` query parameter. More information about how to send us this query parameter can be found in our documentation.

January 11, 2024

Marking companies as inactive via API in Sandbox

You can now change the active field on the company resource in sandbox environments by sending a patch request indicating the value you want for the active field. The active field defaults to true. When active is false, the company will not show up in your sandbox Console and the company will not be able to approve payrolls.

January 4, 2024

Friendlier throttles and improved API performance stability, coming soon

Over the coming month we will be reducing our API throttle durations from per hour to per second, in order to reduce the severity of hitting throttle limits and to improve API performance consistency overall. The new default throttles will be:

  • Live: 75 requests per second
  • Sandbox: 25 requests per second

No action will be taken during the Heightened Awareness Period ending on January 16. We have back tested this change, expect no impact for your typical API usage, and we will communicate frequently to ensure a smooth transition.

On January 17, 2024, we will switch the default throttle logic for all partners in our sandbox environment. Over the following weeks, we will switch the live throttle logic.

To ensure a smooth transition, ensure API calls to Check implement retry and exponential backoff in response to HTTP 429 Too Many Request responses.

January 4, 2024

Bulk Earning Rates in Console

You can now create earning rates in bulk, enabling you to more quickly set up earning rates rather than doing so one-by-one. You can access the earning rate bulk creation in the Earning Codes tab on the Company Details page in Console. Read more about different types of earnings in our docs.

December 28, 2023

2024 Withholding Forms Updated

Many states and the IRS have released updated withholding forms for 2024. Employees who are newly onboarding or updating their withholding elections will now complete the 2024 Federal W-4 and employees in 8 states will complete their new 2024 state withholding forms (Colorado, Connecticut, Idaho, Kentucky, Minnesota, New York, Rhode Island, and South Carolina). Note that there are 3 more withholding form updates currently in flight, and we expect to see a few more 2024 forms which we will implement as they are released.

December 28, 2023

Morning Next Day Pay will become default on January 1st

Starting January 1st, Morning Next Day Pay will become the default for any company set to 'one_day' processing period. No additional development work is required at this time. This update allows employees to have funds settled into their accounts by 8:30 am local time, and employers to initiate their payroll just one day before, by 8pm ET. Please note that Morning Next Day Pay has a different pricing structure than the current Next Day Pay offering. If you have any questions, please get in touch.

December 14, 2023

Faster Payroll Payouts with Morning Next Day Pay

Faster payout speed has been a top request from partners and employers, and we’re excited to start offering Morning Next Day Pay, our new payroll processing flow, as of today. It allows employees to have funds settled into their accounts by 8:30 am local time, and employers to initiate their payroll just one day before, by 8pm ET. No additional development work is required to enable Morning Next Day Pay, and it’ll be default for any company set to the ‘one_day’ processing period starting January 1st. Please note that Morning Next Day Pay has a different pricing structure than the current Next Day Pay offering. If you’d like to get started using Morning Next Day Pay now, please get in touch.

December 14, 2023

Clearer Error Handling for Payroll Audits

Previously, if there was an issue when calculating the payroll audit, we showed a generic message indicating that something in the calculation went wrong. Now, when a payroll audit calculation error is due to a missing or incorrectly configured withholding value, we will show details about which withholding value is incorrect, allowing you to better identify and fix the issue.

December 7, 2023

New Paper Check Stock, now with Residence Address

Check enables developers to return paper checks through our API so your customers can use them to print on their own purchased check stock. In the past, we recommended customers purchase DLT 104 check stock, but we’re updating this recommendation to DLT 159 check stock, provided by Deluxe, a leading check printer for top payroll providers. This new check stock better matches our design so you can expect better feedback from your customers. We’ve also added the residence address of the payee to the check so now these checks can fit in #9 Double Windowed Envelopes and be seamlessly mailed. We’re rolling this change out first under a new query parameter `dlt159` on all paper check endpoints, so you can test with your customers before fully rolling out. We plan to migrate all paper check endpoints to the new DLT159 style by 1/31/2024. Note, DLT159 is backwards compatible with DLT104. To see our updated API guidance head here and for FAQs head here.

December 7, 2023

Improved Error Messaging for Bulk Uploads

When using bulk upload tools to create employees, contractors, or bank accounts in Console, you can now better identify and remedy errors through new changes to our error messaging. You will now see errors grouped and sorted by the row number of the uploaded CSV, as shown in the screenshot below. Read more about bulk uploading tools here.

December 7, 2023

Improvements to Webhook Delivery

We have added an `active` field on the webhook config resource that indicates whether a webhook config will receive events. Webhook configs that have only had failed delivery attempts for more than 7 days will be automatically deactivated. To reactivate a deactivated webhook config, set the `active` field back to `true` via an API request. We've reviewed your current webhook configs, and this should have no effect on your live environment integration.

November 30, 2023

Webhooks for Earning Rates and Pay Schedules

We now send webhooks for Earning Rates and Pay Schedules. These are live in Sandbox, and will go live in Production on 12/7. We’ve introduced two new webhook topics for the associated webhooks, called earning_rate and pay_schedule. For more information about these webhooks, please review the Webhook Event Types page on our API Reference.

November 30, 2023

New Withholding Form for Indiana

To keep your employers compliant with form changes, we have released the latest version of the Indiana WH-4 form. The form adds an additional exemption for each qualifying dependent claimed for the first time. In addition, the agency has added a box which will allow an employee to indicate if the submission of the form is for a change to a local county that should be effective Jan 1 of the next year. In order for the box to be checked, the employee must first have a completed form for the current year.

November 30, 2023

Control Print and Mail of W-2s and 1099s at the Company Level

We have released two new attributes (` employee_w2_delivery_method` and `contractor_1099_delivery_method) on the Company object that can be used to configure W2 and 1099 delivery preferences. These attributes allow you to set overriding print-and-mail preferences, giving employers greater control in managing print-and-mail costs. These will be available in Sandbox tomorrow, 12/1, and in Production on 12/8. For more information about these attributes, please review the Company page on our API Reference.

November 22, 2023

New POA Form for Massachusetts SUI

Massachusetts Department of Unemployment Assistance (DUA) requires a Power-of-Attorney (POA) in order for third parties to file and pay taxes on employers' behalf. Employers will need to complete this form in order for Check to properly pay and file Massachusetts State Unemployment Insurance (SUI) taxes. For newly onboarded companies where MA SUI is applicable, this form must be completed before employers can run payroll unless the State Account ID is marked "Applied For.” This form can be completed by employers via Company Onboard under the Filing Authorization section. Learn more about the Onboard Component here.

November 9, 2023

Update PTO and Sick Balance after Payroll Approval

You can now update the PTO balance and sick balance on a payroll item after its associated payroll has been approved. Updates to these attributes will also be reflected on an employee’s paystub.

November 9, 2023

Failed Filing Data in the API

You can now fetch failed filings using Check’s Tax Filings API. Check will also send Failed Filing updates via webhooks. Currently, failed filing data is also available in a report in Console. Check out the API documentation here to learn more!

November 2, 2023

New “Invalid Contractors” Report Available in Console

You can now download a CSV report in Console to view contractors with data errors that will prevent successful 1099 filing during Year End. This includes contractors with invalid or missing SSNs or EINs for individual and business contractors respectively, and contractors that are duplicated within a company. We are unable to complete 1099 filing successfully for these contractors, so part of Year End preparation, you can use this report to prevent issues ahead of 1099 filing. Learn more about the invalid contractors report here.

October 26, 2023

Loosening Requirements to Confirm and Submit Companies

You may now “confirm and submit” or hit the /start_implementation endpoint for a company that has outstanding filing authorization forms needing to be signed. This means the company may be submitted while having a blocking “onboard status,” if the reason for the blocked onboard status is only due to filing authorization. Learn more about submitting companies to Check here.

October 26, 2023

Link Raw Bank Accounts for Companies in Payment Setup

When a company steps through Onboard or the payment setup component, they will now be able to link with Plaid or send us the account and routing information of their business checking account directly. To learn more about bank accounts and the difference between Plaid accounts and raw accounts, see here.

October 19, 2023

New I-9 Form

We have released a new version of the I-9 form, which is now available through the Forms API. We recommend implementing support for the new version of the form (edition 08/01/23) by 10/31/2023 at the latest in order to enable employers to surface it to workers by 11/1/2023. The new version of the form is available through the List Forms endpoint.

October 5, 2023

Increased Payroll Creation Flexibility

We have made changes to the Payroll API to make creating payrolls easier and more flexible. Previously, we prevented the creation of $0 and/or 0 hour earnings. We have now moved this validation to payroll preview and approval, allowing you to build payroll flows where you prefill default earnings, insert time & attendance data, or allow the employer to enter in base information and finish later. Read more about earning configuration here.

October 5, 2023

Negative Earnings

Check now offers the ability to input negative amounts and hours in payroll item earnings to reduce overstated wages within the quarter. Negative earnings offer a convenient way to make these corrections without the necessity of voiding and reissuing the entire paycheck. This flexibility allows for accurate adjustments to be made in a straightforward manner. Learn more about negative earnings here.

October 5, 2023

Run Payroll Component Autocomplete

As part of an effort to make the Run Payroll Component easier to use for employers with many employees, we have introduced autocomplete search bars for all entity dropdowns. This will allow employers to search for the exact employees, workplaces, earning types and rates to ease payroll configuration. Read more about the Run Payroll Component here.

October 5, 2023

Create Contractors without Address Field

You can now create contractor objects with only a last_name; address is no longer required. This change allows employers to send contractors onboarding links to fill out their own addresses, rather than the employer needing to provide this information. Note that while these fields do not block contractor creation, they are necessary before paying a contractor and will cause a blocking onboard status. Read more about this process in the onboard status guide and the reference to create a contractor.

September 28, 2023

Address Validation API

In the world of payroll, address validity is incredibly important to determine appropriate taxation. In the past, we only validated addresses upon creation of specific entities, like workplaces. We’ve now rolled out a dedicated address validation endpoint so you can check any address against the USPS database to ensure they are accurate and can be used in Check. If you created an address somewhere else in your platform, you can use this endpoint to determine if it will work in Check before creating a workplace, company, employee or contractor. Note that this feature is offered at no additional charge for now; Check may update the fee structure in the future. Read more about address validation in our guide here.

September 28, 2023

Sandbox Webhook Retries

We now offer an API endpoint in sandbox to retry webhook events, to aid in development. By using this functionality, we'll re-enqueue an already sent webhook to be sent at our first availability. Read more in our documentation.

September 28, 2023

Employee Setup Component

The Employee Setup step of Company Onboard has been added as a standalone component. Employers can view the onboarding state of each employee, and set company defined attributes for each employee, if applicable. Learn more about Check Components here.

September 28, 2023

More Flexibility when Setting Taxes in Console

When using Console to set taxes for companies or employees, you can now set one tax at a time, whereas you previously had to enter values for all applicable taxes at once. This enables you to enter taxes as you get them rather than wait for all of this information.

September 21, 2023

Company Reports Component

We have released a new Check Component which enables you to easily embed the ability for surfacing and downloading payroll reports in your product. Employers can view various payroll reports through this component, including the Payroll Summary and Payroll Journal report, for specified date ranges. Read more in our documentation.

September 14, 2023

Improvements to the Existing FEIN Experience

When an enrolling company enters a FEIN that already exists in Check’s system, we will no longer block that FEIN from being entered altogether. Instead, the company will be allowed to use that FEIN and continue enrolling, enabling a more seamless customer experience. The company will still need to terminate with their prior provider before their first payroll, and instructions will be surfaced in Console in these cases.

September 7, 2023

New Validation for EINs and Account Numbers

We have introduced increased validation when a company submits EINs and account numbers. An employer will now be unable to submit a string containing a single repeated alphanumeric character into these fields, such as '11111' and 'aaaaa.' This validation helps to reduce failed tax filings due to invalid EINs and account numbers.

August 31, 2023

Future Start Date Validation

When you confirm and submit in Console, or hit the /start_implementation endpoint, we will now start requiring the company’s start date to be in the future of the current date. Read our docs for more information on validations around submitting to Check.

August 31, 2023

Enrollment API Testing In Sandbox

We have started automatically sending companies through the enrollment process in sandbox. When the /start_implementation endpoint is hit, or you “confirm and submit” in Console, assuming all other validations are complete, the company will automatically have their implementation status set to “complete." This change enables you to build automated testing and QA against our sandbox environment for the Enrollment process.

August 24, 2023

Bank Account API Testing in Sandbox

We have now released deterministic sandbox testing for the bank account API. By sending specific values in the routing number, your system can simulate different bank account verification statuses including validated, disabled_recoverable and disabled_irrecoverable. Testing bank account statuses enables you to build integration testing and QA testing around bank accounts. Learn more in our docs.

August 24, 2023

Improvements to the Enrollment Experience

We are excited to have rolled out improvements to the enrollment experience today. These changes include lining up Check's company review process with the statuses you're already familiar with, and releasing a new view in Console for enrolling companies. Learn more in our Knowledge Base! 

August 17, 2023

Employee Benefit Component

We have released the Employee Benefit Component, which enables you to easily embed support for benefits in your product. Employers can configure benefits for a specified employee in this component, as well as view benefits managed by our benefit partners. Read more in our documentation.

August 17, 2023

“Confirm & Submit” New Businesses with Blocking Employees & Contractors

Companies with no year to date payroll history can now be submitted to Check for implementation while employees and contractors are in a blocking onboard status. The employees will still need to reach a non-blocking onboard status to be eligible for payroll.

August 3, 2023

Accepted File Formats in Requirements API

You can now find accepted file types for document requests in the Requirements API. We recommend using these in your in-product guidance for customers uploading documents. Read more about the Requirements API and accepted file formats here.

July 20, 2023

Post-Tax Deduction Component

We have released a new Check Component which enables you to easily embed support for post-tax deductions in your product. Employers can list, create, edit, and delete both child-support and miscellaneous post-tax deductions for a specified employee in this component. Read more in our documentation.

July 13, 2023

Contractors Now Alphabetized

Contractors are now listed in alphabetical order by name and then business name in the contractor lists API, displays in Console and all related components, making it simpler for you to find the information you need.

July 13, 2023

Void in-Quarter Payrolls in Console

Console now offers the ability to void paid-in-quarter payrolls! The payroll must have a listed payday in the current quarter and must be in 'paid' or 'partially paid' status. Voiding out-of-quarter and failed payrolls will still require reaching out to Check Support.

July 13, 2023

Pay Schedules in Console

Console now offers the ability to create and view a company’s pay schedule. Pay schedules offload the work of calculating period start, period end, and payday for a company to Check. You can also view all future pay dates for the company. To learn more about pay frequency and pay schedules, see our docs here.

July 6, 2023

Unique Bank Codes for Payment Types

Different payment types will now have unique transaction descriptions in employers’ bank statements, giving customers better visibility into their money movement. For example, employers will see the description "[Partner Payroll Name] TAX" as the description on their bank statements for upcoming Q2 variance collection and refund transactions. 

The full range of payment types and the associated descriptions is available in our Glossary. The Glossary will empower your Support teams to promptly address any inquiries from employers regarding payment types; additionally, we recommend sharing the glossary with your employers through another visible product surface for their convenience.

Stay tuned for additional enhancements as we make the payment experience at Check more simple and intuitive!

July 6, 2023

New Employee Profile Component

We have released a new Check Component which allows you to easily embed a Profile UI in your employee payroll experience. Through this Component, employees can view their payroll information including general demographics and details, payment methods and linked bank accounts, and workplaces they have been assigned to. Learn more about this component in our documentation.

June 29, 2023

Legal Name and Federal EIN Verification Process Now in Console

You can now view the status of a company’s legal name and Federal EIN verification in Console, as that match is checked against information from the IRS. You can update the company’s legal name and FEIN directly on this feature and trigger a new verification attempt. Please be aware that if there are 3 unsuccessful verification attempts, further attempts will be disabled and the customer will be required to upload documents.

June 29, 2023

Create Employees with Fewer Required Fields

You can now create employee objects with only a last_name; residence, date_of_birth and start_date are no longer required. This change allows employers to send employees onboarding links to fill out their own residences and DOBs, rather than the employer needing to provide this information. Note that while these fields do not block employee creation, they are necessary before paying an employee and will cause a blocking onboard status. Read more about this process in the onboard status guide and the reference to create an employee.

June 29, 2023

Ability to Remove “X” from Onboard Component

You can now remove the “X” button to close a component from the top-right of components, which can be confusing for components embedded directly in your product. To read more about this ability, check out our guide to customizing components.

June 22, 2023

Earning Rates in Console

You can now create, view, and edit the active status of employee Earning Rates in Console! This allows Console users to manage employee compensation when necessary. Earning Rate view and configuration can be found in the “Earning Rate” tab on the employee profile page. Learn more about Earning Rates in our API docs.

June 15, 2023

New Endpoints to Update Implementation Status

We have released two new endpoints to the company resource which allow updates to a company’s implementation status: /start_implementation and /cancel_implementation. This change enables you to add Console’s confirm and submit logic directly in your product, as well as giving you the ability to un-submit a company if its implementation status is not yet complete. Read more about these new endpoints in our API docs.

June 15, 2023

Earning Descriptions in the Run Payroll Component

Employers can now view and edit earning descriptions in the Run Payroll Component. These descriptions will appear directly on the employee paystub and are particularly useful for employers and employees to distinguish between earnings of the same type (e.g. hourly).

June 8, 2023

Terminate Companies in Console

You can now initiate a company’s termination directly from its Company Details page in Console rather than creating a support ticket, streamlining the termination process for you. Additionally, you will be able to view details about a company’s termination refund in Console.

June 1, 2023

View Tax Deposit Status in Console

You can now see tax liabilities and their associated statuses right in Console! Navigate to the Tax Deposits tab for a Company to view the comprehensive list of historical tax deposits. Alternatively, navigate to the particular Payroll Journal to view the breakdown of Tax Deposits for a payroll. Visit our Knowledge Base and API Docs for more information on Tax Deposits.

June 1, 2023

Terminated Company Details now in Console

You can now find details about terminated companies in Console on the Company Info page, including termination date and reason.

May 25, 2023

Clarifying Behavior for Manual Payrolls in Console

Console now shows a payroll’s Payment Method(s) in addition to its Funding Method, giving you better visibility into the ways employees and contractors were paid. For payrolls in which all workers were paid manually, Console now provides additional information to clarify payroll status and tax payment timing.

May 11, 2023

Edit Employees and Contractors in Console

You can now edit all fields on employees and contractors in Console, except for SSNs and workplaces (coming soon), directly on the employee or contractor detail page. This feature enhances the Console experience, allowing you to modify these fields with the same ease as you would edit a company detail. To update a worker’s information, click the edit icon on the employee or contractor detail page. We will continue to send webhooks when you update information in Console.

May 11, 2023

Four new Check Components for viewing documents

We have released four new Check Components aimed at viewing and downloading documents. You can now embed Check Components that allow companies, contractors, and employees to view tax and authorization documents so you don’t have to build these experiences yourself. See our documentation to learn more about our Company Authorization Document, Company Tax Document,  Employee Tax Document, and Contractor Tax Document components.

May 11, 2023

Increased Visibility into Invalid SSNs

You can now easily find which employees and contractors have invalid SSNs by generating real-time reports of all employees and contractors with invalid SSNs in Console. We have also added a new field “ssn_validation_status” to the employee object and contractor object in the API. These changes should enable you to save time and streamline the process of fixing these incorrect IDs.

May 11, 2023

Sandbox Testing for Company Review

You can now test the Company Review process in Sandbox. You will start to see webhooks when the `company.implementation.kyb_status` field changes through its lifecycle of not_initiated, in_review, and then approved.

May 11, 2023

Employees Now Alphabetized

Employees are now listed in alphabetical order by default in the employee lists API, employee displays in Console, and all related components, making it simpler for you to find the information you need. The same change for contractors will be coming soon!

May 11, 2023

Enhancements to Check’s Reporting Capabilities

We’ve added two new data fields to Check’s reporting functionality including viewing company “Standing” in the Funding Failures report and now you can include a worker’s “Active” status in our Custom Report Builder. Use these new fields to make analyzing funding failures and active workers more seamless for your Operations teams.

May 4, 2023

ACH Trace Numbers Now Available in Console

We’ve added ACH trace numbers in the Console view of Payment Attempts, so that you can provide them directly to employers who reach out for tracking information to understand where their payments are.

May 4, 2023

Filter Action Center by Implementation Owner

You can now filter Console’s Action Center to only view document requests related to companies you oversee. This feature enables a more tailored Console experience by allowing you to view only outstanding requests relevant to you. To use the filter, simply start typing your email address into the “Account Contact” filter field. You must be sending account contact information via the Enrollment Profile in order to take advantage of this feature.

May 4, 2023

Contractors Added to Payroll Journal and Payroll Summary Reports

You can now include contractors in both the Payroll Summary and Payroll Journal reports. When downloading the report, just check “Select to include contractors” and they will be included in the reports.

April 28, 2023

Query Employee Paystubs by Payday via API

We’ve added support for two new optional query parameters for the Employee Paystubs API endpoint, enabling users to retrieve paystubs within custom payday date ranges. This enhancement provides more flexibility than the previous restriction of displaying only the most recent paystubs for an employee, starting from today’s date.With the new `start` parameter, users can retrieve paystubs that have payroll paydays starting on or after the specified date. The `end` parameter will retrieve paystubs that have payroll paydays ending on or before the specified date. Together, these two parameters will allow users to filter paystubs based on a specific payroll period.

April 14, 2023

New Features in Console to Super Power Support Teams

You can now deactivate and terminate employees in Console, deactivate workplaces for contractor only companies in Console, delete Console users and view Contractor pay statements.

April 14, 2023

Payrolls Now Sorted By Payday

Our payrolls list endpoint will now return results sorted in descending order by payday, in both our API and in the display in Console. In cases where multiple payrolls have the same payday, payrolls that are created more recently will come first.

April 14, 2023

Custom Earnings Codes Now Available in Components

If a company has specific earning needs that are not covered by default earning types, they can create custom earning codes. For example, a company might want to differentiate earnings from different parts of the day, which they can do by creating “Hourly - Day” and “Hourly - Night” earning codes. To bring Components to parity with the power of our APIs, these custom earning codes can now be selected as earning types in the Run Payroll Component. Learn more about using earning codes and the Run Payroll Component in our documentation.

March 30, 2023

Generate Individual Component Links in Console

You can now generate individual component links for customers in Console to send customers specific onboarding steps such as Filing Authorization and Tax Setup. Previously, Console users could only send customers a link to the entire Onboard flow; this change enables you to provide customers a more tailored experience for the onboarding steps they need to complete. When you click the new Generate Component Link button, you’ll see a dropdown of options which still includes the entire onboard flow (“Onboard”), as well as options for individual steps.

March 30, 2023

Deeper Component Customization

We’ve released deeper customizations of Check Components, enabling Components to appear native to your product. When creating Components to embed in your product, you can now specify the font family, monospace font family, and primary color to modify the appearance of Components. Out of the box, you can specify any web-safe font family, but you can also provide a custom font source for Components to use, allowing Components to closely fit your brand.

March 30, 2023

Download Paystubs in Console

Employee Paystubs can now be downloaded in Console. If you go to an Employee profile in Console and head to the new Paystubs tab, you can download any paystub for an employee for a payroll they have participated in. They are sorted by most recent payday.

March 24, 2023

Instant Go Lives for Non-YTD Companies

As soon as you “Confirm and Submit” any company that does not have any Year-to-Date payroll history in Console, they will instantly be able to run their first payroll. This change allows for faster go-lives and will also reduce pain in instances of delayed start dates. Check will continue to send a Zendesk ticket when our internal setup processes are complete, but these processes no longer block first payroll approval.

March 24, 2023

Failed Filing Report now in Console

We're changing how we share failed filings for Q1. Instead of placing them in a Google Sheet like in previous quarters, we'll upload them to a new report in Console called Failed Filings. In addition to filings that have failed, you will be able to view the refiles that Check has requested, enabling you to get an up-to-date picture of employers that still have unresolved filing issues.

March 9, 2023

More Payroll Webhook Events

We will be sending additional webhooks for payrolls. Payroll webhooks are currently sent when any payroll lifecycle event occurs, resulting in a payroll changing statuses. With this enhancement, Check would additionally send webhooks upon payroll creation, update, and deletion. You can use these webhooks to keep your database in sync with Check’s; for example, if a payroll is modified through the Run Payroll Component, you’ll receive an update webhook and be able to store the updated state locally. We’ve enabled these webhooks in the Sandbox environment to enable you to test receiving these webhooks. Once you give us the go-ahead, we’ll enable them for you in your production environment.

February 23, 2023

Action Center in Console Updates

Following last week’s release of Action Center, you can now filter document requests in Console to show only Live companies, making it easier for your team to find the relevant companies for them. Live is defined as non-terminated companies that have approved a payroll. Additionally, we have added a link in the Company column to each relevant company to make it faster to complete any task.

February 23, 2023

Grouping Statuses in Console Company Page

Console’s Company page now groups all company statuses and standing conditions at the top of the Company page, so you have to scroll less to get all the information you need.

February 16, 2023

2023 Idaho Special Administrative Reserve Surtax now available

The Idaho Department of Labor has reactivated its Administrative Reserve Tax Rate effective for 2023. In response, Check will now require employers to provide this rate, and update their SUI and Workforce Development Rate if needed. The agency sent tax rate notices to all Idaho employers in December with their 2023 rates. Employers can provide and update their rates in the Idaho Tax Setup portion of Employer Onboard under the Idaho Special Administrative Reserve Surtax section. Note: This rate is required as soon as possible but will not block the employer from running payroll. Employers must provide this rate to ensure accurate payments.

February 16, 2023

Find Document Requests in Action Center

You can now find the status of all document requests in a new section of Console called ‘Action Center.’ In the Action Center, you’ll see a feed of all document requests sorted by the most recent status updates. You can filter the requests to see only those which require action (“Open” or “Failed”), or view all historical requests, including those in “Pending” or “Resolved” statuses. Learn more about document requests in the knowledge base.

February 15, 2023

Connecticut SUI Power of Attorney Form now available

The Connecticut State Unemployment Insurance (SUI) Power of Attorney Company Filing Authorization Form for Connecticut employers is now available in Check. Existing employers in Connecticut will be put into a “Needs Attention” state until they complete this form but will still be able to run payroll. New Connecticut employers will need to sign and submit this form during the onboarding process, before being able to run payroll. This should happen via Employee Onboard or via the Forms API. Learn more about the Onboard Component here.

January 19, 2023

Bank verification document request improvements

You can now see all bank verification document requests in Console within minutes of an Employer linking their Plaid account. This release drastically reduces instances of bank verification document requests coming through Zendesk later in the company enrollment lifecycle. This change comes as part of a broader effort to both make document requests predictable and available upfront during the Company Review process and to strengthen Check’s ability to detect fraudulent companies. Outstanding bank verification document requests will still block payroll, but these document requests will be surfaced much earlier in the enrollment process. Document requests will continue to be displayed in both the API and in Console (in the Company Actions view). Learn more about the bank verification process in our API docs.

December 28, 2022

Payment method selection when creating and editing payrolls in Console

You can now modify the payment method of payroll items and contractor payments when creating and editing payrolls in Check Console. This can be useful for uploading any remaining payrolls before the end of the year, as you can now mark them as all-manual with a payday in 2022.

December 23, 2022

2023 Arizona A-4 Form Update

The Arizona Department of Revenue (DOR) has updated Form A-4, Employee’s Arizona Withholding Election. Starting this Friday, December 23rd, please prompt all employees with workplaces in Arizona to submit a new 2023 Arizona A-4 Form in Employee Onboard. The 2023 form comes with a new set of withholding rates and a new default rate available for Arizona employees. Check will not block an employee if they do not fill this form by January 1, 2023, but we will default them to a withholding rate of 2%, per state guidance. For more information on this new form, see the Arizona DOR FAQ.

December 16, 2022

2023 Oregon Paid Family Medical Leave

In Oregon, per the 2023 state requirement, Check will withhold the Paid Family and Medical Leave Insurance tax (PFML) for all employees and for employers with 25+ employees. Please prompt all employers with workplaces in Oregon to answer additional OR PFML questions in Employer Onboard or in your product via API. Check will put the employer in a `needs attention` Onboarding state until the employer answers these questions. Employers will not be blocked from running payroll due to this change. 

If you have current employers affected by this change, you will receive a follow-up from Check with proposed communication to these employers alongside a list of impacted employers. For more information on this new PFML, see the Oregon agency website.

December 16, 2022

2023 Colorado Paid Family Medical Leave

In Colorado, per the 2023 state requirement, Check will withhold the Paid Family and Medical Leave Insurance tax (PFML) for all employees and for employers with 10+ employees. Please prompt all employers with workplaces in Colorado to answer additional CO PFML questions in Employer Onboard or in your product via API. Check will put the employer in a `needs attention` Onboarding state until the employer answers these questions. Employers will not be blocked from running payroll due to this change.

If you have current employers affected by this change, you will receive a follow-up from Check with proposed communication to these employers alongside a list of impacted employers. For more information on this new PFML, see the Colorado agency website.

December 14, 2022

Self-serve corrections templates in Console

You now generate company-specific corrections templates in Console. When an employer needs to make a payroll correction, navigate to the company page, click the reports tab, and click the blue “Download Payroll Template” button. After completing all required information, submit the payroll correction template to Check Support via the support portal (ticket category “Correct Payroll”). Please download this template each time you need to make a correction, as the template may change over time with new taxes and earning codes. See a demo and learn more about Making a Payroll Correction in the Knowledge Base.

December 12, 2022

New Graduation and Downgrade policies available December 12, 2022

To reward businesses that consistently fund their payrolls and mitigate the impact of failed fundings, we've rolled out two new policies related to Company Processing Period, effective Monday, December 12, 2022. This includes a “Graduation” process and a “Downgrade & Exit” one for changing a business’ payroll processing period. To learn more, visit the Company Graduation, Downgrade & Exit Processes Guide in the Knowledge Base.

December 7, 2022

2% Shareholder Benefits and HSA Reporting in Console

You can now report 2% Shareholder Benefits and HSAs using the Run Payroll Component in Console. To do so, you’ll need to run an off-cycle payroll on behalf of your employers. This feature will allow you to handle reporting these benefits and HSAs without integrating with our 2% shareholder earnings via API. Please note, 2% Shareholder Group Term Life must still be reported by an employer on a payroll with regular or supplemental pay using the regular `group_term_life` earning. To learn more, see our 2% Shareholder Reporting Guide in the Knowledge Base. See a demo of the process here

December 1, 2022

Upload multiple files for a requirement in the Document Upload center in Console

After submitting one file to satisfy a requirement in Console, you will now see the ability to upload another file for the same requirement. You may choose the same type of file or different types of files for that requirement. See how it works in this demo.

November 30, 2022

View and create signatories for a company in Console

You can now view the company signatories, and create new signatories, on the company detail page in Console. Companies going through enrollment use signatories to sign forms and initiate company review. With signatories, the enrollment profile, and tax setup information in Console, you can now enter all information to initiate company review for a business via Console. Learn more about signatories here and their use in the company enrollment process here.

November 29, 2022

Create and edit payrolls in Console

You can now create, edit, and view payrolls in Console. To create a new payroll, you can navigate to the list payrolls view for a company. To edit a payroll, navigate to that payroll and click the Edit button. This enables integrating partners to create, edit, and approve payrolls more quickly, removing the need to integrate with Check’s flows for running payroll. This release also helps ensure a successful year-end, as you may need to handle support cases that you may not have support for in your product, like 2% shareholder payouts. In these cases, you can create a payroll in Check in Console with the appropriate earnings. See how it works in this demo.

November 28, 2022

Download reports for outstanding tax inputs needed for successful filings

Check now offers a variety of new CSV reports for download in a new Tax Inputs report page in Console (see below). Reports include

  1. Companies with outstanding Applied For IDs by state jurisdiction
  2. Companies with outstanding Applied For IDs by individual ID
  3. Outstanding company and employee tax inputs needed for successful Year-End filings, such as MD NAICS codes, WA SOC codes, and IN residency and employment county codes.
November 16, 2022

Edit Company Enrollment Profile in Console

You can now edit the company enrollment profile on the company detail page in Console. Learn more about Check company enrollment here.