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Changelog

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Failed Funding Collections Process

Payroll

As of June 7, 2024 we are moving to the following collections schedule:If the loss is $10,000 or more, Check will reach out to the company 5 calendar days after the failed funding and begin working with them on a resolutionIf the loss is less than $10,000, Check will reach out to the company 10 calendar days after the failed funding and begin working with them on a resolutionOur team addresses each incident personally and respectfully, with the goal of resolving the failed funding and preserving the customer relationship. Our collections specialist takes the time to speak to each company to understand the cause of the incident and provides clear instructions toward resolution.

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Failed Funding Collections Process

Changelog

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Failed Funding Collections Process

Payroll

As of June 7, 2024 we are moving to the following collections schedule:

  • If the loss is $10,000 or more, Check will reach out to the company 5 calendar days after the failed funding and begin working with them on a resolution
  • If the loss is less than $10,000, Check will reach out to the company 10 calendar days after the failed funding and begin working with them on a resolution

Our team addresses each incident personally and respectfully, with the goal of resolving the failed funding and preserving the customer relationship. Our collections specialist takes the time to speak to each company to understand the cause of the incident and provides clear instructions toward resolution.

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Failed Funding Collections Process

Changelog

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Sandbox Testing for Embedded Setup

Payroll

We have added the ability for companies to transition through Full Service Embedded Setup in Sandbox. 12 minutes after submission to the /request_embedded_setup endpoint, the company’s implementation_status will move to “completed”, which indicates the company is ready to run payroll. You will receive a `company.updated` webhook with the completed implementation status. Learn more in our API docs about requesting Embedded Setup

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Sandbox Testing for Embedded Setup

Changelog

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/

Sandbox Testing for Embedded Setup

Payroll

We have added the ability for companies to transition through Full Service Embedded Setup in Sandbox. 12 minutes after submission to the /request_embedded_setup endpoint, the company’s implementation_status will move to “completed”, which indicates the company is ready to run payroll. You will receive a `company.updated` webhook with the completed implementation status. Learn more in our API docs about requesting Embedded Setup.

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Sandbox Testing for Embedded Setup

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