Product updates

See what’s new on CheckHQ. Every new update that helps your business run smoother can be found here.

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Changelog

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Customize Reply-to Email Address

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Customize Reply-to Email Address

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Customize Reply-to Email Address

You can now set a custom reply-to email address for  Check communications.

Previously, emails were sent from a no-reply address. Emails will still be sent from no-reply@checkhq.com, but with this update, you can now configure a reply-to email per notification type in Console. This allows your team to directly receive and respond to replies from your customers.

How to use it
  • Go to Console → Notifications
  • Add a Reply-To Email for the desired notification type(s). You can reuse the same address across multiple type.
  • When Check sends emails for the notification type, we will set the provided address as the reply-to email.

If no reply-to email is set, messages will continue to use the default no-reply address.

The reply_to field is now available in the email object returned by the Communications API. The no_reply field logic has also been updated to reflect this new behavior.Demo

Watch a quick demo on Loom. For more details, see our Communications guide.

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Customize Reply-to Email Address

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Employee Tax Statement and Tax Packages APIs

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Employee Tax Statement and Tax Packages APIs

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Employee Tax Statement and Tax Packages APIs

Today, we’re thrilled to release the Employee Tax Statements and Tax Packages APIs.

Employee Tax Statements provide visibility into individual employee W-2s and W-2Cs that are expected or already submitted. The Employee Tax Statements API shows partners when Check filed these documents, whether they were amended, and their relationship to company filings.

The Tax Packages API enables partners to request individual employee tax statements for download, as well as request multiple filings and tax statements to be downloaded in a zip file in one request, regardless of employer size.

As a reminder, this is meant to replace the W-2 Preview report which will work through the end of 2025. We recommend migrating to these new endpoints by end of year. You can read about how to use both here.

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Employee Tax Statement and Tax Packages APIs

Changelog

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2025 W-2s and W-2Cs in the Filing Preparation Checklist Component

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2025 W-2s and W-2Cs in the Filing Preparation Checklist Component

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2025 W-2s and W-2Cs in the Filing Preparation Checklist Component

We’re thrilled to release the ability to download 2025 W-2s and W-2Cs, when applicable, via the Filing Preparation Checklist Component and the Filing Preview Component. The Filing Preparation Checklist component surfaces year end reminders, open tax setup requirements, and W-2s preview to help get your employers ready for Year End. The Filing Preview component is a subset of the checklist component and gives you the ability to view W-2s and W-2Cs before and after filing is completed. Implementing these components ensures your companies are ready for Year End and reduces the likelihood of amendments once filing is completed. Here is a Loom walking through how to use the Filing Preparation Checklist component.

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2025 W-2s and W-2Cs in the Filing Preparation Checklist Component

Changelog

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Redesigned Filings API

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Redesigned Filings API

Changelog

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Redesigned Filings API

Today we’re releasing the redesigned Filings API. The Filings API gives partners the ability to see what tax returns Check plans to file for a company in upcoming filing periods, as well as what tax returns Check has filed for a company in past filing periods. Information like status, status history, blocking reasons, amendments, and related documents will all be queryable through the Filings API. Using this API, partners will be able to communicate to customers with confidence what the status of their past and upcoming filings are.

As a reminder, the deprecated Tax Filings API will continue to be available in Check’s API through December 31, 2025 but will cease to have up-to-date data beginning in the Q3 filing period in October. If you’d like guidance on how to migrate between APIs, review this guide.

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Redesigned Filings API

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