Product updates

We have updated our Payments API in Production to provide greater visibility into all employer & employee-related payments transactions. 

The updated API includes:

1. New employer-relevant payment types like tax collections & refunds.
2. New fields like descriptions & ACH trade IDs to aid companies with payments reconciliation.
3. New filters to our list payments endpoint to make the endpoint more usable.

With these changes, you can build detailed payments visibility directly into your product. For example, you could build a ledger of all employer-related debits and credits, or a more informative display of relevant information for in-flight payrolls, building customer trust in your product.

As of June 7, 2024 we are moving to the following collections schedule:

• If the loss is $10,000 or more, Check will reach out to the company 5 calendar days after the failed funding and begin working with them on a resolution
• If the loss is less than $10,000, Check will reach out to the company 10 calendar days after the failed funding and begin working with them on a resolution

Our team addresses each incident personally and respectfully, with the goal of resolving the failed funding and preserving the customer relationship. Our collections specialist takes the time to speak to each company to understand the cause of the incident and provides clear instructions toward resolution.

We have added the ability for companies to transition through Full Service Embedded Setup in Sandbox. 12 minutes after submission to the /request_embedded_setup endpoint, the company’s implementation_status will move to “completed”, which indicates the company is ready to run payroll. You will receive a `company.updated` webhook with the completed implementation status. Learn more in our API docs about requesting Embedded Setup.