Product updates
All updates
Product Announcement
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Automated Notifications
Automatically deliver branded, event-driven notifications to employers and workers—keeping customers informed and engaged without lifting a finger.
Product Announcement
05
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25
Automated Notifications
On June 16, 2025, we’re rolling out Check Communications to all our partners. Now, Check can automatically notify you of the most important domain events that occur in payroll — like direct deposit failures or a new company becoming ready to run payroll — and will also be able to send branded emails directly to your end employers, employees, and contractors, all with no manual effort needed.
These white-labeled messages do more than inform — they reinforce your brand every time they land in your customers’ inboxes. Delivering real-time payroll updates to your customers will help you build trust with your employers and employes, and keep your customers informed and compliant.
Admin-level Console users can toggle each Communication on or off, set BCC addresses to keep your team in the loop, and consult the Notifications History Table — or our Notifications API — for a complete record of every event.
Ready to try Check Communications out? Head into Sandbox and follow our Loom guide in the Help Center to send your first test emails. We’re pumped to help you deliver a seamless, branded experience that keeps your customers informed every step of the way.
Changelog
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25
New and Updated Filing Categories in the Usage API
Changelog
04
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03
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25
New and Updated Filing Categories in the Usage API
Starting in May, the following filing categories will be available in the Usage API, providing a look back on April usage:
mailed_tax_return_copy– Recipient copies of tax returns mailed to an employee, contractor, or company.amended_return– Each amended tax filing completed.refile_attempt– Each new attempt to file a tax return on behalf of a company after a prior failure.delayed_filing– Tax returns filed late due to no fault of Check.
The refile_attempt category was previously included under delayed_filing and is now being separated for clarity. Until now, delayed_filing was available only in usage summaries—usage records will be added with this release.
All categories relate to the tax_filing resource type. However, the corresponding resource ID will not be available in the Tax Filing API at launch. We’re actively redesigning the Tax Filing API to include all filings—not just failures. We expect to ship this update next quarter.
Changelog
03
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26
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White-Labeled Communications Beta Launch
Changelog
03
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26
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25
White-Labeled Communications Beta Launch
Today we are launching the Notifications and Communications Console / APIs Beta. This new feature lets you easily track key customer events and send white-labeled emails to both employers and workers based on those events. The Beta version includes options to send eight of the most critical customer communications.
If you’d like to read more about this feature, you can find an overview and links to each individual Communication available at this Help Center article. If you’d like to be included in the Beta, reach out to your account manager to get started.
Changelog
03
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06
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25
Risk Sharing
Changelog
03
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25
Risk Sharing
Check remains the only embedded-payroll provider to offer comprehensive credit- and fraud-loss protection. As part of this commitment, Check automatically downgrades certain companies to standard processing based on their risk profile. We are now offering partners the flexibility to override these risk decisions at any time. This means that at onboarding or after a failed funding, partners can guarantee accelerated processing to key accounts and can override Check’s downgrade decisions. In exchange, partners accept risk for that company for a defined period. For more information, see our help center article.
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