Product updates

You can now see all bank verification document requests in Console within minutes of an employer linking their Plaid account. This release drastically reduces instances of bank verification document requests coming through Zendesk later in the company enrollment lifecycle. This change comes as part of a broader effort to both make document requests predictable and available upfront during the Company Review process and to strengthen Check’s ability to detect fraudulent companies. Outstanding bank verification document requests will still block payroll, but these document requests will be surfaced much earlier in the enrollment process. Document requests will continue to be displayed in both the API and in Console (in the Company Actions view). Learn more about the bank verification process in our API docs.

You can now modify the payment method of payroll items and contractor payments when creating and editing payrolls in Check Console. This can be useful for uploading any remaining payrolls before the end of the year, as you can now mark them as all-manual with a payday in 2022.

The Arizona Department of Revenue (DOR) has updated Form A-4, Employee’s Arizona Withholding Election. Starting this Friday, December 23rd, please prompt all employees with workplaces in Arizona to submit a new 2023 Arizona A-4 Form in Employee Onboard. The 2023 form comes with a new set of withholding rates and a new default rate available for Arizona employees. Check will not block an employee if they do not fill this form by January 1, 2023, but we will default them to a withholding rate of 2%, per state guidance. For more information on this new form, see the Arizona DOR FAQ.

In Oregon, per the 2023 state requirement, Check will withhold the Paid Family and Medical Leave Insurance tax (PFML) for all employees and for employers with 25+ employees. Please prompt all employers with workplaces in Oregon to answer additional OR PFML questions in Employer Onboard or in your product via API. Check will put the employer in a `needs attention` Onboarding state until the employer answers these questions. Employers will not be blocked from running payroll due to this change. 

If you have current employers affected by this change, you will receive a follow-up from Check with proposed communication to these employers alongside a list of impacted employers. For more information on this new PFML, see the Oregon agency website.