Product updates

We have enabled new tools in Console for submitting corrections to benefit contributions and earning workplaces on approved payrolls. These can be found on the Payrolls page, under a new tab labeled Corrections.

Previously, partners would have been required to submit corrections to benefit contributions or earning workplaces via a corrections template in Zendesk. These new Console flows enable partners to easily select and remap benefits or workplace in bulk across paydays for a number of employees.

For instructions on how to use the new Console tools, refer to the Submitting payroll corrections guide in the Help Center.

We have added a new benefit type (roth_simple_ira) for Roth contributions to Savings Incentive Match Plan for Employees Individual Retirement Account (SIMPLE IRAs). Roth contributions to SIMPLE IRAs were allowed by Section 601 of the Secure 2.0 Act.

Refer to Types of Benefits for the full list of supported benefit types.

Check is introducing a new missing_tax_funds blocked reason for tax filings. This blocker applies when an agency requires full payment at the time of filing, but Check has not yet received sufficient funds to complete the payment. For example, this could apply if a company had a failed funding, incomplete correction, or balancing money movement.

To allow time for funding to settle before flagging the issue, this blocker will only be applied starting 2 days before the filing's due date. Once applied, the filing will move to a blocked status with the missing_tax_funds reason visible in the Filing API's blocked_reasons field.

To resolve this blocker, ensure that any failed fundings for payments in the relevant tax jurisdiction have been addressed and that any outstanding correction or balancing money movement has finished processing. The filing will automatically unblock and proceed once sufficient funds are available.

For more details on filing statuses, blocked reasons, and resolution steps, refer to our Tax Filings guide.

We've added a new Child Support Payments Report to the API and Console, making it easier to access and reconcile child support payment data for any company.

This report provides a consolidated view of all child support payments made on behalf of employees, including garnishment details and payment amounts. You can retrieve this report via a GET request to /companies/{company}/reports/child_support_payments. It’s also accessible on the reporting pages of Console.

For full details on request parameters and response structure, visit the API Reference.