Product updates

You can now find the status of all document requests in a new section of Console called ‘Action Center.’ In the Action Center, you’ll see a feed of all document requests sorted by the most recent status updates. You can filter the requests to see only those which require action (“Open” or “Failed”), or view all historical requests, including those in “Pending” or “Resolved” statuses. Learn more about document requests in the knowledge base.

The Connecticut State Unemployment Insurance (SUI) Power of Attorney Company Filing Authorization Form for Connecticut employers is now available in Check. Existing employers in Connecticut will be put into a “Needs Attention” state until they complete this form but will still be able to run payroll. New Connecticut employers will need to sign and submit this form during the onboarding process, before being able to run payroll. This should happen via Employee Onboard or via the Forms API. Learn more about the Onboard Component here.

You can now see all bank verification document requests in Console within minutes of an employer linking their Plaid account. This release drastically reduces instances of bank verification document requests coming through Zendesk later in the company enrollment lifecycle. This change comes as part of a broader effort to both make document requests predictable and available upfront during the Company Review process and to strengthen Check’s ability to detect fraudulent companies. Outstanding bank verification document requests will still block payroll, but these document requests will be surfaced much earlier in the enrollment process. Document requests will continue to be displayed in both the API and in Console (in the Company Actions view). Learn more about the bank verification process in our API docs.

You can now modify the payment method of payroll items and contractor payments when creating and editing payrolls in Check Console. This can be useful for uploading any remaining payrolls before the end of the year, as you can now mark them as all-manual with a payday in 2022.