Product updates

You can now generate individual component links for customers in Console to send customers specific onboarding steps such as Filing Authorization and Tax Setup. Previously, Console users could only send customers a link to the entire Onboard flow; this change enables you to provide customers a more tailored experience for the onboarding steps they need to complete. When you click the new Generate Component Link button, you’ll see a dropdown of options which still includes the entire onboard flow (“Onboard”), as well as options for individual steps.

We're changing how we share failed filings for Q1. Instead of placing them in a Google Sheet like in previous quarters, we'll upload them to a new report in Console called Failed Filings. In addition to filings that have failed, you will be able to view the refiles that Check has requested, enabling you to get an up-to-date picture of employers that still have unresolved filing issues.

As soon as you “Confirm and Submit” any company that does not have any Year-to-Date payroll history in Console, they will instantly be able to run their first payroll. This change allows for faster go-lives and will also reduce pain in instances of delayed start dates. Check will continue to send a Zendesk ticket when our internal setup processes are complete, but these processes no longer block first payroll approval.

We will be sending additional webhooks for payrolls. Payroll webhooks are currently sent when any payroll lifecycle event occurs, resulting in a payroll changing statuses. With this enhancement, Check would additionally send webhooks upon payroll creation, update, and deletion. You can use these webhooks to keep your database in sync with Check’s; for example, if a payroll is modified through the Run Payroll Component, you’ll receive an update webhook and be able to store the updated state locally. We’ve enabled these webhooks in the Sandbox environment to enable you to test receiving these webhooks. Once you give us the go-ahead, we’ll enable them for you in your production environment.