Product updates

You now generate company-specific corrections templates in Console. When an employer needs to make a payroll correction, navigate to the company page, click the reports tab, and click the blue “Download Payroll Template” button. After completing all required information, submit the payroll correction template to Check Support via the support portal (ticket category “Correct Payroll”). Please download this template each time you need to make a correction, as the template may change over time with new taxes and earning codes. See a demo and learn more about Making a Payroll Correction in the Knowledge Base.

To reward businesses that consistently fund their payrolls and mitigate the impact of failed fundings, we've rolled out two new policies related to Company Processing Period, effective Monday, December 12, 2022. This includes a “Graduation” process and a “Downgrade & Exit” one for changing a business’ payroll processing period. To learn more, visit the Company Graduation, Downgrade & Exit Processes Guide in the Knowledge Base.

You can now report 2% Shareholder Benefits and HSAs using the Run Payroll Component in Console. To do so, you’ll need to run an off-cycle payroll on behalf of your employers. This feature will allow you to handle reporting these benefits and HSAs without integrating with our 2% shareholder earnings via API. Please note, 2% Shareholder Group Term Life must still be reported by an employer on a payroll with regular or supplemental pay using the regular `group_term_life` earning. To learn more, see our 2% Shareholder Reporting Guide in the Knowledge Base. See a demo of the process here. 

After submitting one file to satisfy a requirement in Console, you will now see the ability to upload another file for the same requirement. You may choose the same type of file or different types of files for that requirement. See how it works in this demo.