Product updates

A common question your support operators receive from employers is, what is happening with my payroll right now, and are all payments looking good to land on time? Historically, you have had limited visibility to answer those questions in the Console and have needed to escalate any questions to Check.

To solve this, we have added a new feature in Console called Payroll Status that will allow you to quickly see what is currently happening and, most importantly, what should happen next with a payroll and its associated payments given their current state. You can see this new functionality on any payroll object in Console under Payroll Status, below the Details section. Please see a Loom recording for more information.

We have added three new endpoints to the Employee Tax Parameter API:

• Bulk Get Employee Tax Params
• Bulk Get Employee Tax Param Settings
• Bulk Update Employee Tax Params

These endpoints allow users to view and modify tax parameters in bulk for all employees at a company. They were designed to be highly performant and are especially beneficial for users managing larger scale employers, as you will now be able to manage all employee tax parameters in a single request.

We’ve updated our Tax Ops Playbook to clarify Corrections SLAs at Quarter End. In order to ensure the current-quarter filing is accurate, Corrections for the current-quarter won’t start until the 1st day of the month following the end of the quarter (e.g., May 1st for Q1). To ensure Corrections do make it in a current-quarter filing, you can void payrolls or submit the Corrections at least 20 days before the quarter ends. 

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When a component link expires after 24 hours, Check can now automatically send an email prompt to the signatory’s email address with a new link to the same component. This will streamline your team’s workflow by eliminating the need to manually regenerate and send component links or email notifications, simplifying the re-engagement process for employers during enrollment. For more information, please refer to our Onboard Component documentation.