Manage filing blockers in Console

You can now view and resolve most company filing blockers directly in the company tax filings details page in Console, without creating Zendesk tickets.

You should work with employers to resolve issues with the agency and then directly remove the resolved blocker(s) from the filing. This will automatically queue Check to file it, expediting the process of filing originals and refiles.

Some blockers will have more context explaining what happened and how to resolve it. We are adding optional notes from the agency on blockers, as well as additional resources linking blockers to their root cause. This information will assist your employers in understanding the blockers and taking the correct resolution path. You can also find this information available in the API.

Note that each blocker has a different resolution method. They can be resolved by providing the information, confirming action was taken with the agency, or, in a few cases, requesting a Zendesk ticket. More information about how to manage each blocker can be found in our Help Center article Requesting refiles in Console.