Failed Funding Collections Process

As of June 7, 2024 we are moving to the following collections schedule:

• If the loss is $10,000 or more, Check will reach out to the company 5 calendar days after the failed funding and begin working with them on a resolution
• If the loss is less than $10,000, Check will reach out to the company 10 calendar days after the failed funding and begin working with them on a resolution

Our team addresses each incident personally and respectfully, with the goal of resolving the failed funding and preserving the customer relationship. Our collections specialist takes the time to speak to each company to understand the cause of the incident and provides clear instructions toward resolution.