Customize Reply-to Email Address

You can now set a custom reply-to email address for  Check communications.

Previously, emails were sent from a no-reply address. Emails will still be sent from no-reply@checkhq.com, but with this update, you can now configure a reply-to email per notification type in Console. This allows your team to directly receive and respond to replies from your customers.

How to use it

• Go to Console → Notifications
• Add a Reply-To Email for the desired notification type(s). You can reuse the same address across multiple type.
• When Check sends emails for the notification type, we will set the provided address as the reply-to email.

If no reply-to email is set, messages will continue to use the default no-reply address.

The reply_to field is now available in the email object returned by the Communications API. The no_reply field logic has also been updated to reflect this new behavior.Demo

Watch a quick demo on Loom. For more details, see our Communications guide.