7shifts Streamlines Restaurant Workforce Management with Payroll

7shifts powers an all-in-one solution for restaurant owners, saving them time, money, and headaches.

Company info

Industry

Workforce Management

Company Size

251-500

Saskatoon, Saskatchewan, Canada

Meet 7shifts

7shifts is an integrated workforce management platform built to simplify HR and operations for restaurants. Today, with over 50,000 restaurants using 7shifts, the platform has evolved into an all-in-one solution that helps restaurant teams manage their entire employee lifecycle. After witnessing first-hand the operational challenges his family faced running their sandwich shop, 7shifts founder & CEO Jordan Boesch, saw an opportunity to simplify restaurant management. As he dug in, Jordan identified more and more challenges unique to the restaurant industry: irregular scheduling, high employee turnover, complex wage structures, and more. Further, there was no single, comprehensive platform to support restaurant owners. Thus, 7shifts was born, offering an end-to-end team management solution that includes scheduling, time clocking, tip management, and payroll – powered by Check.

20%+

Average MoM growth in recurring revenue from payroll

$160

Average MRR increase per location

$310M

Payroll funds moved

The Opportunity: The Unique Payroll Needs of the Restaurant Industry

After the completion of 7shifts’ industry-leading scheduling and time & attendance tools, the need for an restaurant-specific payroll solution quickly became evident. While they had simplified team management, restaurants still struggled to keep up with manual calculations, errors in tip distribution, and ever-changing labor laws involved in paying employees. Pay was a key pillar to stitch together the full team management workflow.

So, 7shifts set out to create a payroll solution designed specifically for the restaurant industry that would offer automated payroll with trusted compliance and reduce the risk of costly payroll mistakes. With a fully integrated system, employee hours & tips could be automatically recorded and synced with payroll, eliminating the need for manual data entry or exporting files to a third-party platform. This would ensure accurate wage calculations, tip reporting, and overtime tracking, reducing the administrative workload. By simplifying these processes, 7shifts would enable owners to focus more on running their business and less on the complexities of payroll.

With Check’s support, our teams have been able to quickly adapt to new features and resolve complex payroll issues. Regular bi-weekly meetings with Check ensure the our teams stay on top of payroll performance, while ad-hoc sessions support new feature launches and provide trainings for seasonal selling periods.

Jeff Imm

Head of Pay

7shifts

The Solution: Building Payroll with Check

After evaluating options to build, buy, or partner on a payroll product, 7shifts chose Check as its payroll infrastructure because of Check's advanced technology, industry-leading API, and excellent support for rolling out new payroll features. Plus, Check's suite of pre-built components allowed 7shifts to quickly launch and iterate on its payroll offering, ensuring a faster time-to-market, while meeting the needs of restaurant operators.

Check's comprehensive technical documentation and collaborative development process allowed 7shifts to deliver payroll solutions faster and with fewer roadblocks. With Check handling money movement and payroll compliance, 7shifts’ engineering team was able to stay lean, focus on delivering a great user experience, and confidently leave the operational complexities of payroll to the Check system.

Today, 7shifts has a cross-functional payroll team spanning product, engineering, support, marketing, compliance, and sales. “With Check’s support, our teams have been able to quickly adapt to new features and resolve complex payroll issues. Regular bi-weekly meetings with Check ensure the our teams stay on top of payroll performance, while ad-hoc sessions support new feature launches and provide trainings for seasonal selling periods.” - Jeff Imm - Head of Pay, 7shifts

By partnering with Check to build our payroll business, our engineering team implemented a proof of concept in a few days and within just months our first customers were running payroll. Today, Check continues to be a true partner in finding ways for us to provide a simple and well-supported onboarding experience to our customers.

Jason Larre

Engineering Manager

7shifts

Results of our collaboration

The integration of payroll into the 7shifts platform has driven significant revenue growth, with a 20%+ average month-over-month increase in recurring payroll revenue. Since introducing payroll, their comprehensive yet accessible payroll experience has also attracted new customers interested in payroll management as their primary need. By the end of 2024, 7shifts paid over 20,000 restaurant workers with their payroll product, and customers switching to 7shifts Payroll reported significant improvements in their payroll processes. Toastique, a franchisee customer based in Danville, California, uses 7shifts for payroll and scheduling. For these first-time restaurant owners, the ease of an all-in-one solution is game-changing. As 7shifts continues to grow its payroll business, it remains committed to enhancing the customer experience with its integrated platform. Restaurants operate in a dynamic, high-turnover environment where team management can be cumbersome—without the right tools. Given the typically low-profit margins and relatively high turnover in the industry, having an integrated platform like 7shifts that streamlines operations and provides real-time insights into labor costs is critical. Now, restaurant owners like those at Toastique are able to focus on what matters most: delivering great service and driving their businesses forward. To learn more about 7shifts Payroll and how it can streamline your restaurant’s payroll process, visit 7shifts.